Introduction
At CS Gaming Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://csgaminghub.com), participate in our tournaments, or use our services.
Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information
- Contact Information: Name, email address, postal address, phone number, and other similar contact data when you register for an account, participate in tournaments, or contact us.
- Account Information: Username, password, and profile information.
- Payment Information: Credit card details, billing address, and other payment details when you register for tournaments or make purchases. Note that we do not store complete credit card information on our servers.
- Game Information: Your CS2 username, in-game statistics, and performance data when you participate in tournaments.
- Communications: Content of messages, emails, and other communications you send us or post on our forums.
Automatically Collected Information
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services, including browsing patterns, page views, referring/exit pages, time spent on pages, and the pages you visited before or after navigating to our website.
- Device Information: Information about the device you use to access our website, including hardware model, operating system, and unique device identifiers.
How We Use Your Information
We use the information we collect about you for various purposes, including:
- Providing Services: To create and manage your account, process tournament registrations, deliver prizes, and provide customer support.
- Improving Our Services: To analyze usage patterns, identify areas for improvement, and enhance the user experience.
- Communication: To communicate with you about tournaments, updates, promotions, and respond to your inquiries.
- Marketing: To deliver relevant content and advertisements to you and measure the effectiveness of our marketing campaigns. We will only send marketing communications with your consent.
- Security: To detect, prevent, and address technical issues, fraud, and other illegal activities.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.
Sharing Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
- Tournament Partners: When you participate in tournaments, we may share your information with sponsors, venues, and other partners involved in organizing the event.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: When we believe disclosure is necessary to comply with a legal obligation, protect our rights, or protect the safety of our users or others.
We do not sell your personal information to third parties.
Cookie Policy
CS Gaming Hub uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Analytical Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
Managing Cookies
You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may impact your experience on our website.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Erasure: You have the right to request that we delete your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We limit access to your personal information to employees, agents, contractors, and other third parties who have a business need to know. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Children's Privacy
Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your information and that the transfer complies with applicable data protection laws.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@csgaminghub.com
Address: 114 Hunter Unions, East Alan, ML9 3BS
Phone: +445809114820
